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Here's how to report price gouging on gasoline or anything else | Teresa Murray

While businesses are permitted to charge higher prices in response to market forces, they aren’t allowed in states with price gouging laws to increase prices excessively to take advantage of a emergency such as the pipeline shutdown, a hurricane or the pandemic. 

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Blog Post

You’re not crazy: your appliances were built to fail you | Anne Marie Green

Why appliances aren’t built to last, and how the E.U. is changing that. 

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Blog Post | Consumer Tips

7 types of ingredients to avoid in your personal care routineDanielle MelgarGina Werdel

A scorecard released by U.S. PIRG Education Fund found that many popular cosmetic brands score poorly on ingredient safety and disclosure. While companies and governments need to take action to protect consumers, in the meantime, you can take steps to keep your personal care routine safe.

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News Release

Statement: Landmark FTC report calls for action on Right to Repair

The Federal Trade Commission (FTC) issued a report today on manufacturers' use of restrictive repair tactics that have kept consumers from repairing their own products.

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News Release | U.S. PIRG Education Fund | Solid Waste

Lawmakers and public push Whole Foods to put “Planet Over Plastic” at upcoming annual meeting

AUSTIN, Texas --  U.S. PIRG Education Fund , Environment America Research & Policy Center, and Student PIRG sent 59,000 petitions and a letter signed by more than 40 state lawmakers Thursday to Whole Foods urging the company to commit to a comprehensive plan for phasing out single-use plastic packaging from its stores. This follows a March 2021 letter signed by more than 130 advocacy and community groups calling on the national supermarket chain to adopt a bold response to the plastic pollution crisis.

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News Release | U.S. PIRG Education Fund | Consumer Tips, COVID-19

Consumer advice: Ask for help with your bills before an emergency

This coming Monday, June 1, will mark the third full month that bills are due since COVID-19 was declared a national state of emergency in March. To help Americans manage their finances, U.S. PIRG Education Fund has published an updated guide with tips on what to do about paying bills during the crisis.

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News Release | U.S. PIRG Education Fund | COVID-19

Statement: Consumer complaints about COVID-19 fraud near 50,000

Consumer complaints to the U.S. Federal Trade Commission (FTC) related to the coronavirus approached 50,000 on Tuesday. U.S. PIRG Education Fund has documented the actions taken by the FTC and 14 other federal agencies in response to coronavirus scams.

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News Release | WISPIRG | COVID-19

Statement: Without “Safer at Home” order, state legislature and local governments must act immediately to prevent the spread of COVID-19

The Wisconsin Supreme Court invalidated the Department of Health Services’ extension of the state’s stay-at-home order on Wednesday, with immediate effect. WISPIRG Director Peter Skopec issued the following statement in response.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Americans need stronger consumer protections during COVID-19 crisis

U.S. PIRG Education Fund has released a report with the Student Borrower Protection Center and Consumer Action. The report makes recommendations to the Consumer Financial Protection Bureau (CFPB) to upgrade its consumer complaint tool, including the public consumer complaint database, so COVID19-related complaints can be handled more quickly and tracked better.

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News Release | U.S. PIRG Education Fund | COVID-19

Statement: SBA data breach puts business owners at risk of ID theft and other fraud

The Small Business Administration (SBA) announced Tuesday that the personal information of nearly 8,000 business owners applying for federal disaster loans had been exposed. The breach affects applicants to the Economic Injury Disaster Loan program (EIDL), and may have included names, Social Security numbers, addresses, birth dates, email addresses, phone numbers, citizenship statuses and insurance information.

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Report | WISPIRG Foundation | Financial Reform

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the CFPB. In this report we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans. This is our first report to incorporate an analysis of consumer narratives or written explanations of problems—an addition to the database we advocated for with Americans for Financial Reform and achieved last year.

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Report | WISPIRG Foundation | Consumer Protection, Financial Reform

Stop Payday Predators

Payday loans are among the most predatory forms of credit on the market. Though they are marketed as having “reasonable” fees or charges, typical interest rates exceed 300 percent. And because the payday lenders’ bottom line actually depends on borrowers’ inability to repay — most payday fees come from borrowers who take out more than 10 loans a year — they target people with low incomes and no other options.

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Report | WISPIRG Education Fund | Consumer Protection

Trouble in Toyland 2015

For 30 years, the WISPIRG Foundation has conducted an annual survey of toy safety, which has led to over 150 recalls and other regulatory actions over the years, and has helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children.

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Report | WISPIRG Foundation | Consumer Protection

The Security Freeze

The first defense against any kind of identity theft is to be vigilant about protecting your personal information by taking steps like creating secure passwords, installing anti-virus and anti-malware software, and shredding personal documents. (See Appendix A for more tips on protecting your personal information.) However, if and when someone does steal enough of your information to commit identity theft, there is really only one type that you can stop before it happens: New account identity theft, where someone opens a new account in your name.

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Report | WISPIRG Foundation | Financial Reform

Mortgages and Mortgage Complaints

This is the sixth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about mortgages, with the aim of uncovering patterns in the problems consumers are experiencing with mortgage originators and servicers.

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Blog Post | Consumer Tips

National Consumer Protection Week 2021 | Teresa Murray

Being a consumer is tough. We want to help make it a little easier. In recognition of Consumer Protection Week from Feb. 28-March 6, U.S. PIRG is providing key consumer protection advice. Check in here every day for our updated tips and tools. 

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Blog Post | Consumer Tips, COVID-19, Public Health

After 20 people die and dozens become ill, FDA finally flags hand sanitizer from Mexico | Teresa Murray

Consumers still at risk for harmful over-the-counter drug products of all types because of soft federal regulations.

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Blog Post

How to explore consumer problems in the financial marketplace using the CFPB’s Consumer Complaint Database | Gideon Weissman

The CFPB’s Consumer Complaint Database is a powerful tool for understanding the problems consumers face in the financial marketplace. The more people that use it — and the more people that publicize the tool’s utility and write to the CFPB with suggestions — the better off we will all be.

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Blog Post

Cancer prevention means no more toxic cosmetics | Gina Werdel

Cancer devastates millions of American families every year. While not all cancer cases are preventable, February is National Cancer Prevention Month, and it’s time we start a conversation about eliminating the many cancer-linked chemicals in our cosmetic and personal care products.

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Blog Post | Solid Waste

Coming clean on fast fashion’s wasteful secret | Olivia Sullivan

This year’s brands are overwhelmed with record amounts of accumulated overstock because of COVID-19 lockdowns. All that clothing has to go somewhere if it’s not being sold.

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News Release | U.S. PIRG Education Fund

A year after the Consumer Product Safety Commission (CPSC) warned parents not to use nursing pillows and loungers for infant sleep, the CPSC and The Boppy Co. announced a recall Thursday of 3.3 million newborn loungers.

News Release | U.S. PIRG Education Fund

A looming deadline should finally force all U.S. phone companies to take stopping robocalls seriously. However, only one-third of the largest mobile and home phone providers nationwide -- and a more disappointing percentage of smaller telecommunications companies -- have installed caller ID verification aimed at squashing illegal robocalls.

Blog Post

Scam robocalls have declined by 29 percent since June. But most of us still get too many. And the industry overall isn't doing enough.

Report | U.S. PIRG Education Fund

Research by PIRG Education Fund shows that among 49 of the largest phone companies nationwide (those that can serve 1 million or more), only 16 have reported to the Federal Communications Commission (FCC) that they have completely implemented anti-robocall technology. What does this mean? It means the industry isn’t doing nearly as much as hoped to fight the crime that for years has caused so much heartache and aggravation among consumers nationwide.

Blog Post

The good news: Illegal robocalls seem to be declining a bit. The bad news: They'll probably never go away completely. Consumers need to remain vigilant to protect their personal information and their money. 

Solid Waste

Congress must reinstate Polluter Pays Tax to speed up toxic waste cleanups

The United States has a toxic waste problem. But a lack of funding has lead to a dropoff in cleanup completion rates, found "Superfund Underfunded," a report compiled by our research partners at U.S. PIRG Education Fund.

 

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