Consumer complaints to the U.S. Federal Trade Commission (FTC) related to the coronavirus approached 50,000 on Tuesday. U.S. PIRG Education Fund has documented the actions taken by the FTC and 14 other federal agencies in response to coronavirus scams.
The Wisconsin Supreme Court invalidated the Department of Health Services’ extension of the state’s stay-at-home order on Wednesday, with immediate effect. WISPIRG Director Peter Skopec issued the following statement in response.
Public health experts have made it abundantly clear that to safely lift stay-at-home rules we must have four key things we don’t yet have. We need fast, accurate and widely available testing. We need a better plan for isolating and supporting people who have COVID-19. We need sufficient hospital capacity, including medical and protective equipment, to treat all patients safely. And we need more contact tracing. This blog explains U.S. PIRG's support for automated warning and contact tracing, subject to appropriate privacy and civil liberties protections, which can provide critical information quickly about who has potentially been exposed.
U.S. PIRG Education Fund has released a report with the Student Borrower Protection Center and Consumer Action. The report makes recommendations to the Consumer Financial Protection Bureau (CFPB) to upgrade its consumer complaint tool, including the public consumer complaint database, so COVID19-related complaints can be handled more quickly and tracked better.
U.S. PIRG Education Fund, the Student Borrower Protection Center and Consumer Action have released a report recommending that CFPB should use the full extent of its authority to take immediate action to strengthen its consumer complaint tool, hold companies accountable for providing complete and timely responses to consumers, and leverage consumer complaints related to the pandemic to support oversight and regulatory action to protect consumers.
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