Reports

Report | WISPIRG Foundation | Financial Reform

Credit Cards, Consumer Complaints

Wisconsin consumers file more complaints about Capital One than any other credit card company, according to a report released by the WISPIRG Foundation. The report, which looked at data from the Consumer Financial Protection Bureau’s (CFPB) public Consumer Complaints Database, also found that Wisconsin consumers are 26th most likely to file credit card complaints.  "Credit Cards, Consumer Complaints: The CFPB's Consumer Complaint Database Gets Real Results for Credit Card Holders,” is the fourth in a series of reports by the WISPIRG Foundation that analyze the complaints in the CFPB’s consumer complaints database. Previous reports in the series have analyzed complaints about bank accounts, private student loans, and credit reporting.

Report | WISPIRG Foundation | Health Care

Should I Stay or Should I Go?

Many consumers who buy their own health insurance face a big decision right now. Should you renew your existing plan, or switch to a new one?  Here are our tips for consumers, and a checklist to help you make the decision that’s right for you:

Report | WISPIRG Foundation | Transportation

Transportation in Transition

Americans’ transportation habits have changed. The average American drives 7.6 percent fewer miles today than when per-capita driving peaked in 2004. A review of data from the Federal Highway Administration, Federal Transit Administration and Census Bureau for America’s 100 most populous urbanized areas – which are home to over half of the nation’s population – shows that the decline in per-capita driving has taken place in a wide variety of regions. From 2006 to 2011, the average number of miles driven per resident fell in almost three-quarters of America’s largest urbanized areas for which up-to-date and accurate data are available. Most urbanized areas have also seen increases in public transit use and bicycle commuting and decreases in the share of households owning a car.

Report | WISPIRG Foundation | Consumer Protection

Trouble in Toyland

The 2013 Trouble in Toyland report is the 28th annual Wisconsin Public Interest Research Group (WISPIRG) survey of toy safety. In this report, WISPIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

Report | WISPIRG Foundation | Consumer Protection

Big Credit Bureaus, Big Mistakes

This report is the third of several that review complaints to the CFPB nationally and on a state-by-state level. In this report, we explore consumer complaints about credit bureaus with the aim of uncovering patterns in the problems consumers are experiencing with credit reporting.

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